Compliance Policy

LeadHop maintains strict compliance with TCPA, CTIA, GDPR, and other regulations to protect its operations.

1. Regulatory Framework

  • TCPA: Ensures consent and opt-out compliance for US messaging.
  • CTIA: Adheres to messaging principles and carrier requirements.
  • GDPR: Lawful data processing, user rights, and international transfer safeguards.
  • Other Laws: Compliance with CCPA, CAN-SPAM, and regional telecom laws.

2. LeadHop’s Measures

  • Audits: Annual third-party audits for security and compliance.
  • Training: Employees trained on TCPA, GDPR, and CTIA standards.
  • Monitoring: Real-time traffic analysis to detect violations.
  • DPO: Dedicated Data Protection Officer (dpo@leadhop.com).

3. User Obligations

  • Submit compliance documentation (e.g., consent records) upon request.
  • Adhere to all applicable laws and carrier policies.
  • Report issues to compliance@leadhop.com within 24 hours.

4. Enforcement

  • Non-compliance triggers immediate service restrictions.
  • LeadHop reserves the right to terminate non-compliant accounts.
  • Users liable for regulatory fines or legal costs.