Acceptable Use Policy (AUP)

This AUP ensures LeadHop’s services are used lawfully and protect its infrastructure.

1. Permitted Uses

  • Consented SMS for business or personal communication.
  • API access for approved integrations.

2. Prohibited Uses

  • Spam, harassment, or illegal content, per TCPA/CTIA.
  • Reverse engineering, hacking, or network overload.
  • Unauthorized access, data scraping, or excessive API calls.

3. Monitoring and Enforcement

  • Automated and manual monitoring for compliance.
  • Violations result in warnings, throttling, or termination.
  • LeadHop may block traffic to protect network integrity.

4. User Responsibilities

  • Secure account credentials and APIs.
  • Comply with TCPA, CTIA, and local laws.
  • Indemnify LeadHop for damages from misuse.

5. Reporting

Report violations to abuse@leadhop.com; investigated promptly.